This Privacy Policy explains how Still Eyes (“we,” “us,” “our”) collects, uses,
shares, and protects information when you use our website, apps, and related services (the “Service”).
It also explains your choices and rights.
Important: Still Eyes is informational and opinion-based. It is
not a tip line and not law enforcement. If you have credible information about a
missing person, contact local authorities.
1) Summary
We collect information to:
- operate and secure the Service,
- provide user accounts and features (like voting, bookmarks, saved cases),
- measure site performance and improve SEO,
- understand usage via analytics (including Google Analytics),
- show ads (which may use cookies/identifiers for ad measurement and, depending on your choices, ad
personalization),
- process payments for paid features (via a PCI-compliant processor like Stripe, if enabled).
We do not sell your personal information.
2) Information We Collect
A) Information You Provide
When you use the Service, you may provide:
- Account information: username/display name, email address, password (stored as a
secure hash), profile preferences
- Contact form information: name, email, message content
- Subscription/payment-related info (if you buy something): billing email and basic
billing details (we do not store full card numbers)
B) Information We Collect Automatically
When you visit or use the Service, we may collect:
- Device and browser details (device type, OS, browser version, language)
- Log data (IP address, timestamps, pages viewed, referral URLs, error logs)
- Approximate location (derived from IP address; not precise GPS)
- Usage events (e.g., page views, clicks, time on page, navigation paths)
C) Cookies, Pixels, and Similar Technologies
We use cookies and similar tools (e.g., pixels, localStorage, SDKs) to:
- keep the site working (essential cookies),
- remember preferences,
- measure performance and analytics,
- deliver and measure ads.
Cookie categories you can control (where required):
- Essential: needed for core functionality/security (cannot be fully disabled)
- Analytics: helps us understand how users interact with the site (e.g., Google
Analytics)
- Advertising: helps us show, measure, and potentially personalize ads
- Functional: remembers preferences (e.g., UI settings)
If you are in a region requiring consent (e.g., UK/EU and certain U.S. states depending on
implementation), we will show a cookie banner and honor your choices.
D) Local Storage (Votes, Bookmarks, Preferences)
We may store certain data on your device using localStorage/sessionStorage, such as:
- votes (per case),
- bookmarked/saved cases,
- UI preferences (e.g., reduced motion).
If you use an account, we may also sync some of these preferences to our servers (see “Accounts” below).
E) Advertising Identifiers / Ad Partner Data
If we run ads, our ad partners may use cookies or identifiers to:
- measure ad performance,
- limit how often you see an ad,
- detect fraud,
- (depending on settings/consent) personalize ads based on inferred interests.
3) Accounts and User-Generated Data
If you create an account, we may collect and store:
- email and authentication data,
- profile preferences (e.g., display name, optional bio),
- saved/bookmarked cases,
- your vote history (if we sync it; otherwise votes may remain local-only depending on product
design),
- security events (login timestamps, IP/device info for fraud prevention).
You are responsible for keeping your login credentials secure. Do not share your
password.
Sensitive data warning: Do not submit sensitive personal information about third parties
(addresses, phone numbers, workplaces, private social handles) through the Service.
4) Google Analytics and SEO
We use Google Analytics to understand site usage (e.g., page views, sessions,
engagement). This helps us improve content, accessibility, performance, and SEO.
Depending on configuration and legal requirements, we may:
- enable IP anonymization or other privacy features where available,
- limit data retention in analytics settings,
- respect consent signals and opt-outs where required,
- avoid collecting sensitive categories of data.
You can also use Google’s tools to control how data is used (see “Your Choices” below).
5) Advertising
We may display ads on the Service through third-party ad networks and partners.
Ads may be:
- contextual (based on page content), and/or
- personalized (based on user behavior across sites/apps), depending on your region,
settings, and consent.
We will implement appropriate consent/opt-out mechanisms as required by applicable laws (e.g., GDPR/UK
GDPR, ePrivacy, CPRA, and other state privacy laws where applicable).
6) Payments and Subscriptions (Stripe-Ready)
If we offer paid features (subscriptions, memberships, donations, digital goods), payments may be
processed by Stripe (or another PCI-compliant processor).
What we collect and what we don’t
- We may collect: billing email, customer ID, subscription status, invoice IDs,
transaction timestamps, and payment status.
- We do NOT store full card numbers or CVV. Payment details are handled by Stripe on
their secure systems.
Webhooks and fraud prevention
We may receive automated notifications from Stripe (webhooks) to:
- confirm payments,
- manage subscriptions,
- handle disputes and refunds,
- prevent fraud and abuse,
- comply with accounting/tax obligations.
7) How We Use Information
We use information to:
- provide and maintain the Service,
- create and manage user accounts,
- enable features (voting, bookmarks, saved cases, syncing preferences),
- respond to messages/support requests,
- analyze performance and improve SEO and content quality,
- show and measure ads,
- process payments and manage subscriptions,
- detect, prevent, and respond to security incidents, abuse, and fraud,
- comply with legal obligations and enforce our Terms.
8) How We Share Information
We may share information with:
A) Service Providers (Processors)
Companies that help us run the Service, such as:
- hosting and infrastructure providers,
- analytics providers (e.g., Google Analytics),
- ad partners/ad networks,
- email delivery/support tools,
- payment processors (e.g., Stripe),
- security/fraud prevention services.
They may process information only for our instructions and legitimate business purposes.
B) Legal and Safety
We may disclose information if required to:
- comply with law, regulation, or legal process,
- protect the rights, safety, and security of users, the public, and the Service,
- investigate fraud or security incidents.
C) Business Transfers
If we’re involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets,
information may be transferred as part of that transaction.
9) Data Retention
We keep information only as long as necessary:
- Account data: while your account is active and as needed to provide the Service.
- Contact requests: as needed to respond and keep records.
- Analytics/ads data: retained according to our settings and provider policies (often
in aggregated form).
- Payment records: as required by tax/accounting laws and dispute handling.
We may retain and use aggregated or de-identified information longer.
10) Your Choices and Controls
A) Cookie Preferences / Consent
Where required, you can accept/reject analytics and advertising cookies through our cookie banner or
settings.
B) Opting Out of Analytics
You may be able to opt out of Google Analytics using browser controls or Google’s opt-out mechanisms.
C) Advertising Choices
Depending on your region and ad partners:
- You may be able to opt out of personalized ads through cookie settings on our site.
- You can also use platform-level ad controls (e.g., device settings) and industry opt-out tools.
D) Account Controls
You can:
- update profile information,
- change your password,
- delete your account (if provided in the UI) or request deletion via email.
E) Local Storage Controls
You can remove locally stored votes/bookmarks by clearing site data in your browser settings.
11) Your Privacy Rights (Regional Notices)
Depending on where you live, you may have rights such as:
- access to personal information,
- correction,
- deletion,
- portability,
- restriction or objection to certain processing,
- opting out of targeted advertising (where applicable).
To exercise rights, contact us using the information below. We may need to verify your request.
12) Security
We use reasonable safeguards designed to protect information, such as:
- encryption in transit (HTTPS),
- secure password hashing,
- access controls and logging.
No system is 100% secure. Use the Service at your own risk and keep your credentials private.
13) Children’s Privacy
The Service is not intended for children under 13, and we do not knowingly collect personal information
from children under 13. If you believe a child has provided personal information, contact us to request
deletion.
14) International Data Transfers
If you access the Service from outside the country where our servers are located, your information may be
processed in other countries. We take measures intended to protect data as required by applicable law.
15) Third-Party Links
The Service may link to third-party sites. Their privacy practices are governed by their own policies. We
are not responsible for their practices.
16) Changes to This Privacy Policy
We may update this Policy from time to time. The “Last Updated” date will change. Material updates may be
communicated on the Service.
17) Contact Us
For privacy questions or requests:
Still Eyes
Email: questions@stilleyes.com
Contact Page: /pages/contact.html
This Service is not a tip line. For credible information about missing persons, contact local
authorities.